Return Policy

All Sales Are Final / Refund Policy

Return Policy

All sales are final.  We accept returns for refund or exchange, for items damaged in transit.
 
Refunds and Exchanges
To be eligible for a refund or exchange, you must first email us at dashikipridecontact@gmail.com to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.


 
There are certain situations where only partial refunds are granted: (if applicable)
Dashiki clothing with obvious signs of use , or with missing tags.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
 
 
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement or refund will be processed, and a refund will automatically be applied to your Paypal or original method of payment, within a certain amount of days.
 
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your PayPal or bank account again.
Then contact Paypal or your debit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.  If you’ve done all of this and you still have not received your refund yet, please contact us at dashikipridecontact@gmail.com
 
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
 
Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at dashikipridecontact@gmail.com and return your defective item to us.

 
Shipping
To return your product, you should contact us prior to shipping the item.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
 
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Lost or Stolen Packages
DashikiPride is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.  Upon inquiry, DashikiPride will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

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